Results Now Available for 2020 Colorado State Patrol Survey

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(COLO) The results of the 2020 Colorado State Patrol Public Opinion Survey are now available at https://csp.colorado.gov/2020-public-opinion-survey.  With over 4,000 respondents, the survey results found strong positive scores in areas of enforcement, achieving the mission of protecting lives, and treating all people fairly under the law.

“I am encouraged by the feedback and appreciate the participation of thousands of our community members across Colorado,” stated Colonel Matthew C. Packard, Chief of the Colorado State Patrol. “Whether positive or negative, the responses we receive help us improve.”

The survey also noted positive scores on clear communication and clearance times for those visiting Colorado Port of Entries as well as high ratings of professionalism and helpfulness when dialing *CSP. Some of the moderate scores received in the survey tied to community engagement activities which were notably decreased in 2020 due to necessary precautions with COVID-19. 

The Colorado State Patrol is eager to return to classrooms, fairs, and other public events when conditions around our communities safely support face-to-face

gatherings. Meanwhile, our community outreach educators are available for virtual or socially distanced classroom presentations by contacting 303-273-1916 or going online: https://csp.colorado.gov/community-outreach/pillar. We also hope you will connect with us online by following us on Twitter, Instagram, YouTube, or Facebook.

The 2020 survey results decreased an average of 6 pts. across all questions compared to 2018. It is important to note that the majority of respondents still remained positive across all of these questions.

“I feel very proud that survey respondents felt the men and women of the Patrol acted professionally and treated everyone fairly under the law,” said Colonel Packard. “Remember, when this survey opened, it was during a very tumultuous time for our country and state.”

In addition, respondents of the 2020 survey rated Aggressive/Reckless Driving (70%) and Distracted Driving (58%) as the top two areas for future enforcement focus to improve road safety across Colorado.  Speeding and impaired driving were listed third and fourth. These results align strongly with the Colorado State Patrol priorities.

“Our core mission is to create a safe and secure environment on our roadways,” stated Colonel Packard. “The Patrol monitors our communities’ traffic data weekly in order to adjust our enforcement efforts to where we are needed most. And, when members of our community see a driver they suspect is under the influence or is driving recklessly, we encourage them to dial *CSP (*277).”

The Colorado State Patrol Public Opinion Survey was open from October 27, 2020 – November 24, 2020, and focused on customer attitudes and opinions related to; safety, performance, service, community policing, and trust. This survey is conducted every two years and is made available electronically in both English and Spanish.

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ABOUT THE COLORADO STATE PATROL

Since our origin in 1935, the Colorado State Patrol (CSP) has focused on preserving human life and protecting property within our communities. Our 1,100 members embody the core values of Honor, Duty, and Respect in their daily jobs.  In addition to our expertise in motor vehicle safety on the state’s roadways, the CSP is responsible for the Governor and other dignitaries’ protection, commercial motor vehicle enforcement, hazardous materials, homeland security, communications, investigative services, criminal interdiction, community education, aviation operations, and more. For additional information, visit us online at Colorado State Patrol or follow us on Twitter, Instagram, YouTube, or Facebook.